Focused on relationships, you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow

Job Overview

Experience Range: 2+ year

Positional Requirement/Responsibilities

Fraud Investigator responsible for investigating financial fraud on behalf of PwC's clients. This role is for a level 2 review of cases escalated from fraud analysts

Position– Fraud Operations– Investigator

Job Summary:

Review and investigate fraud cases escalated from analysts
Analyze financial transactions and accounting activities to identify unusual or suspicious patterns.
Conduct in-depth investigations into potential fraud cases, which may involve gathering evidence using multiple data sources, tools and investigative techniques
Make case disposition decisions in accordance with policies, procedures and risk tolerances
Following procedures, determine when further escalation to law enforcement, specialized investigation teams and/or management is required.
Manage assigned investigation queues to meet productivity targets
Clearly document all actions taken and rationale for actions following defined procedures
Adhere to all fraud, compliance and regulatory requirements
Ensure work is accurate, maintaining high quality output
Participate in team meetings, quality reviews, coaching and training to continually improve performance
Escalate identified opportunities for process improvement in the investigation process to the Team Lead
Proactively communicate production/ output status, challenges or potential SLA risks to leadership
Liaison with internal and external counterparts to perform end-to-end alert reviews (360 reviews) from fraud alert generation through SAR filing.
Adjudicate the fraud type and apply relevant mitigation steps basis policies and procedures

Qualifications:

Prior experience in Fraud detection and investigations
Transaction Monitoring experience is preferred
Familiarity with similar internal systems and processes at other institutions
Exceptional research and analytical skills with the ability to analyze large amounts of data, decipher higher risk attributes (transactional, geographical, product, customer type, etc.) and develop well-reasoned recommendations
Proficient in MS Office (Outlook/Word/Excel/PowerPoint)
High attention to detail with a strong focus on quality and documentation
Ability to manage an investigative queue in a fast-paced environment
Experience with fraud case management systems and investigative tools
Maintaining detailed records of fraud cases and investigation outcomes.
Ensuring compliance with relevant laws and regulations related to fraud detection and
Prevention.

Desired Educational Qualification

Bachelor's Degree

Desired Certifications:

CFE
CAMS

Fraud Investigation Associate