Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company, and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you Are you FIS

Role location Hybrid (three days in-office, two days virtual)

About The Team

Our team numbers circa 1,800 colleagues globally in a multitude of different global locations. We support an incredibly wide range of clients across the globe from Investment banks to Asset Managers

Our offerings range from standardized services to helping existing customers maximize their experience with FIS solutions to ad hoc services such as project management, business consulting and custom application development.

What You Will Be Doing

The E2E Test Manager is responsible for end-to-end testing of product implementations with focus on high implementation quality, accelerated project timeline and transparent reporting across the project stakeholders. This will be inclusive of Functional, Performance and Security Testing of the product implementation in the client environment. E2E Test Managers will need to coordinate with the FIS implementation team, the development organization as necessary as well as the Test Automation teams to devise E2E Test strategy for Clients. They will also be responsible for participating in Client Go/ No Go decisions. The End-to-End Test Manager evaluates project risk constantly and ensures that risks are brought to stakeholder's attention and relevant mitigation strategies are put in place. The person will serve as a final alignment step between business stakeholders, the client and FIS implementations teams on quality and scope of the implementations.

Create Test Strategy from Requirements, Contract information and client implementation plan and timeline
Define Test Plans for each phase of Testing during the implementation
Ensure proper creation of (manual) E2E test cases based on requirements and use-cases by aligning with contributing Consultants and clients
Coordinating User Acceptance Testing (UAT), Performance Testing and Security Testing
Ensure identification of availability and readiness of business testers for all E2E test cases with Client
Plan, monitor and manage execution of the E2E test cases
Stakeholder Management Ensure business involvement in test preparation and execution and provide Executive level reporting
Coordinate with the Test Automation team to facilitate them with candidate Test Cases and oversee the build out of Automation Portfolio as a value add for clients
Coordinate Defect Management cycles with the implementation team, development and Clients
Provide appropriate reporting to Project Managers
Performing special projects / initiatives upon request and on occasion
Identifying and implementing best practices and suggesting how to improve current practices
Communicating to Business-Line and Product-Line leaders on recommendations and improvement areas
Other related duties assigned as needed

What You Bring

Bachelor's degree or equivalent in Finance or Accounting or Engineering
10+ years experience as End-to-End Test Management Consultant
Deep E2E process understanding (process view vs. application view; knows what needs to be tested)
Basic understanding of financial product testing cycles and processes in complex implementation cycles
Exceptionally good understanding of various Testing phases during implementation
Experience in JIRA and other Defect Management tools
Experience in various Functional and Performance Testing Tools
Proficiency in Microsoft Office Suite (especially sophisticated Excel skills required)
Demonstrable experience in Test Management for medium to large scale implementations
Works under general supervision with latitude for independent judgment with broad implication to the business. May consult with peers on certain projects
Fluent in English
Strong written and concise communication skills especially with senior management and other leaders
Adaptability, a drive to learn, and strong problem-solving skills
Ability to work well independently and within a team

Added Bonus If You Have

Certification in Agile Project Management and/ or testing
Exposure to AI tools to improve Testing methodologies

What we offer you

At FIS, you can learn, grow and make an impact in your career. Our benefits include

Flexible and creative work environment
Diverse and collaborative atmosphere
Professional and personal development resources
Opportunities to volunteer and support charities
Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Senior Test Manager Consultant