Job Description

The Supply Support ensures the execution of dispatch plans by coordinating vehicle supply, making proper communications, and confirming truck assignments. This role bridges the planning and execution gap by validating actual commitments in real time while also supporting operations through accurate data input, tracking, and reporting

Key Roles

Coordinate with vendors for daily manpower supply and dispatch confirmation
Escalate gaps between planned vs. committed manpower
Track real-time dispatch execution and concern escalation
Support contingency execution and urgent callouts during critical hours
Manage site personnels and ensure KPIs are met

Responsibilities

Make daily communications to agencies to confirm manpower dispatch based on plan
Update live trackers to reflect confirmed headcount and their status
Escalate no-shows, delays, or under-commitments to the agencies
Coordinate with Operations on deployment and manpower/truck status
Log deployments and recovery actions taken during shortfalls and emergencies
Ensure site and personnel readiness during Go-lives or ramp up.
Ensuring asset/truck readiness and proper communications with maintenance for any repairs and escalations

Requirements

Requirements:

Strong negotiation, communication (both written and verbal), and interpersonal skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) or Google Workspace (Docs, Sheet, Slides)
Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
Capable of handling and guiding multiple site personnel
Understanding of vehicle specifications, industry trends, and lifecycle costing is desirable.
Strong ethical standards, integrity, and a commitment to maintaining confidentiality.
Ability to travel occasionally may be required.

Personal Attributes

Strong communication and coordination skills (via call/chat/email)
Familiarity with dispatch flow and field operations
Basic Excel/Sheets skills for updating trackers
Ability to work in dynamic, fast-paced environments

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