About ADA

ADA is the Data and AI Experience Company. Present in 14 markets globally, we build intelligent experiences that power enterprise growth, spanning identity and authentication, personalization, commerce, and data & AI foundations; where every touchpoint earns trust, every interaction creates value, and every decision runs on real-time intelligence, so enterprises can stay ahead and deliver measurable outcomes. Our mission is to build the world's most intelligent growth platform for every client we serve. We work with over 1,500 global brands across CPG, Retail, Telco, BFSI, and Healthcare.

We're looking for a Senior Business Development Manager to accelerate ADA's commercial growth in Malaysia, focusing on WhatsApp Business Platform and Conversational AI solutions. This is a BD role that combines strategic sales, client engagement, and cross-functional collaboration.

You will drive revenue growth by identifying opportunities with enterprise clients, shaping impactful solutions, and ensuring seamless execution with internal teams. This role is ideal for a commercially driven individual contributor with strong consultative selling experience and a passion for transforming how businesses connect with customers through messaging and AI.

Drive Revenue and Market Growth

Achieve and exceed sales targets through consultative selling, solution design, and strategic deal-making.

Expand ADA's presence across key industries such as BFSI, Telco, and Retail, positioning messaging as a business transformation tool.

Maintain an active sales pipeline with accurate forecasting and reporting on Salesforce.

Lead Strategic Solution Selling

Engage senior stakeholders and decision-makers with consultative, ROI-focused narratives.

Translate client challenges into practical messaging and AI solutions that drive business outcomes.

Develop and present commercial proposals and business cases that align with client objectives.

Collaborate Across Teams

Work closely with Solutions, Operations, and Product teams to ensure solution feasibility and delivery excellence.

Partner with marketing to refine go-to-market materials and client presentations.

Support long-term client relationships by bridging sales strategy with operational delivery.

What We're Looking For

Requirement Details

Experience

7+ years in enterprise B2B sales, ideally within Business Messaging, SaaS, MarTech, or digital transformation.

Leadership

Proven ability to lead a sales team, set performance targets, and achieve commercial growth in Malaysia.

Sales Expertise

Strong track record in consultative selling, stakeholder management, and complex deal orchestration.

Collaboration

Experience working with cross-functional teams in a regional or international organization.

Industry Knowledge

Familiarity with WhatsApp Business API, conversational commerce, or AI-driven engagement platforms is an advantage.

Communication

Excellent written and spoken English; Bahasa Malaysia proficiency is a plus.

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Unfortunately, we are only able to contact shortlisted applicants. We encourage you to continuously visit our website www.adaglobal.com for regular updates on available roles

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