Servicenow, Jira, Major Incident Management, End User Computing, Powerbi, It Service Desk, Incident Management, Problem Management, Excel, Genesys Pure Cloud, Remote Desktop Troubleshooting, ITIL Certification, Data visualization tools

Tableau, Sql, Vlookup, Vba Macros, Excel, Oracle, Excel formulas, offset, Dashboard views, Charts, Hlookup, Teradata, named ranges, nested loops, Index Match, Slicers, PivotTables

google sheets , Microsoft Excel, resource management systems, Resource Management, workforce management tools, reporting platforms, workforce utilization, Forecasting, workforce capability planning, Resource Allocation, Capacity Planning, Workforce Planning, competency tracking, skills inventory management, Scheduling, capacity planning concepts

Power Bi, Data Analytics, Microsoft Excel, Automation Techniques

SAP, Cognos, Excel, Accounting

Excel, ROI measurement, Investment Optimization, data storytelling, Marketing Effectiveness methodologies, Powerpoint, incrementality testing, Catalyst, Sensor, MMM

Data Visualization, Power Query, Dax, Sql, Python, Advanced Microsoft Excel, Microsoft Fabric, Power BI development

SAP, Excel