Quezon City, Metro Manila, Philippines
Full-Time
On-Site
27,000-27,000 PHP / Month

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Hotel Reservations Agent
Hotel Reservations Agent

Job Description:

Discover your 100% YOU with MicroSourcing!

Position: Hotel Reservations Agent

Work setup: Onsite | Day shift

Location: Eastwood, Quezon City

Why join MicroSourcing

You'll Have:

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Job Summary:

The role, Groups Administration Agent, reporting to the Group Reservations Manager and Senior Reservations Supervisor, will play a crucial role in providing administrative support for the Pro-invest Hotels Groups team, IHG Sales Team and Offshore Reservations team.

Key Responsibilities

Entering group rooming lists
Entering group information into the Delphi sales & catering system for all group contacts
Run and distribute reports related to group reservation activities
Prepare group pre-arrival reports for hotels
Providing troubleshooting and technical support
Updating the IHG Profile Database iKnow in alignment with IHG policies
Focus on attention to detail and accuracy
Adhere to IHG timelines for completion

This role supports the team across our portfolio of hotels, across all segments and channels, delivering accurate and concise information, working closely with the Groups Manager and Senior Reservations Supervisor to drive operational support for the portfolio.

Qualifications And Experience

Minimum 1 years experience in a similar role, ideally within the hospitality/hotel environment with a proven track record of success.
Formal qualifications related to hotel management and training are an advantage.
Prior demonstrated experience in multitasking, meeting deadlines, attention to detail, with a strong ability to communicate in writing.
Experience with and knowledge of Oracle Property Management systems (Opera) or equivalent.

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

Terms & conditions apply

Apply nowRefer

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Job Openings
Hotel Reservations Agent
Hotel Reservations Agent