Data Analytics, Functional Specifications, Gap Analysis, User Stories, Requirements Gathering, Solution Design, Digital Transformation, digital distribution, Business Analysis, operational transformation, workflow automation, insurance domain knowledge, Stakeholder Management, customer portals, core system implementations, process maps, structured delivery

Functional Specifications, Gap Analysis, User Stories, Requirements Gathering, Solution Design, quality assurance, benchmarking analyses, Business Analysis, operational transformation, current-state assessment, Stakeholder Management, process maps, market insights

Power Bi, MS PowerPoint, Ms Excel, data visualisation BI tools, Sigma