Power Bi, Ssrs, Data Warehousing Concepts, statistical analysis techniques, Data Analysis, MS Fabric, dashboard development

Dashboards, Excel, data analysis tools, warranty systems, dealer management systems, reporting systems, CRM

Metadata schemas, ServiceNow Knowledge Management metrics, ServiceNow Performance Analytics, ServiceNow CMDB Health dashboards, AI-powered ServiceNow features, Data governance frameworks, Training dataset preparation, Data quality assessment tools, search analytics, Article usage, Deflection rates, Structured vs unstructured data, Advanced reporting features, AI data requirements, CMDB best practices