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Duty Post Head Office, BGC, Taguig City

Work Arrangement Hybrid

Department IT

Contract Type Temporary (1 year)

Work Group WG4

Professional Level Experienced

Reporting to D&IT Business Solutions Manager

Data Solutions Analyst (IT Business Solutions Analyst)

The IT Business Solutions Analyst acts as a key bridge between business and IT, supporting market and regional stakeholders by translating business needs into effective and scalable technology solutions. In this role, you will work closely with business teams, IT teams, and external partners to support system enhancements, maintain application stability, and contribute to the successful delivery of digital and IT initiatives.

This position plays a critical role in ensuring that business operations are supported by reliable, efficient, and compliant IT solutions, while balancing operational needs, system capabilities, and organizational priorities within a geographically distributed environment.

As an IT Business Solutions Analusyt, you will

Act as a key point of contact between business teams and IT, understanding needs and aligning them with available solutions
Engage with stakeholders to identify improvements and opportunities across existing applications and systems
Conduct business requirements analysis, ensuring alignment between business objectives and system capabilities
Support the rollout and localization of centralized systems across markets, including planning, coordination, and execution activities
Assist in project delivery and system enhancements, including coordination with internal teams and external vendors
Utilize available low-code tools and system integrations to deliver short-term or incremental solutions
Monitor and support system performance, ensuring applications are stable, reliable, and compliant with company standards
Support incident and problem management activities to minimize business disruption and ensure continuity of operations
Collaborate with cross-functional teams (business, IT, and external providers) to ensure smooth implementation and delivery of solutions
Contribute to IT governance, standards, and compliance processes, ensuring alignment with corporate frameworks
Identify opportunities for process improvements and system enhancements to support business efficiency and transformation
Explore emerging technologies and trends to support innovation and continuous improvement

Requirements

Bachelor's degree in Information Technology, Computer Science, Engineering, or related field
At least 2 years of experience in IT, data, analytics, or related roles
Experience working with cross-functional teams (business + IT)
Exposure to system implementation, application support, or project delivery
Good understanding of business requirements analysis and problem solving
Knowledge of IT systems, applications, and business processes
Exposure to solution design and system architecture concepts (e.g., integration, scalability)
Familiarity with at least one or more of the following areas

Data and analytics (reporting, data modeling, databases)
ETL tools (e.g., Azure Data Factory or similar)
Data platforms such as data lakes or similar environments

Experience supporting project implementation, system rollout, or enhancements
Exposure to vendor or supplier coordination is an advantage
Strong stakeholder management and communication skills
Proficient in English (written and verbal)
Organized, detail-oriented, and able to manage multiple priorities effectively

What to Expect

At JTI, you will work in a dynamic and collaborative IT-business environment, where technology plays a key role in enabling market and operational success.
As an IT Business Solutions Analyst, you can expect

Hands-on involvement in business-critical systems and digital initiatives
Exposure to regional and cross-functional collaboration with business, IT, and external partners
Opportunities to develop both technical understanding and business acumen
A role that emphasizes service excellence, accountability, and continuous improvement
A fast-paced environment where your contributions have a direct impact on business operations and efficiency

Are you ready to join us Build your success story at JTI. Apply now!

Next Steps

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.