Outlook, Excel, Word, Microsoft Office Suite

Upselling, Computer Skills, Product Knowledge, Conflict Resolution

Amadeus, Salesforce, Comarch, pulse, Etihad Reward Shop, Microsoft Dynamics, Proficient in MS Office applications, Basic technical skills, Fluent in spoken language Mandarin

Microsoft Office, voice-based customer interactions

bahasa indonesia , Outlook, Microsoft Office, Excel, Word, Powerpoint

Product or service knowledge, Computer experience

billing workflows, insurance basics, documentation requests, CRM case management systems, endorsements, Invoices, billing concepts, statements, renewals, payment status, policy status

ticketing CRM, zendesk, Microsoft Office Applications