Department: Specialized Roles

Location: Philippines

Compensation: $7.00 / hour

Description

About the Client
Our client is a US-based manufacturer and distributor of branded and private-label pet products serving major retail channels. They operate EDI-enabled, bicoastal distribution centers to ensure business continuity and speed to floor. With global manufacturing partnerships across the US, China, India, Mexico, Malaysia, Cambodia, and Vietnam, they bring high-quality pet products to market at scale.

Why does this role exist
This role ensures the smooth, cost-effective flow of goods across multiple divisions and warehouses by managing FOB and POE orders from routing through receiving and coordinating all domestic shipments. It secures competitive carrier rates, maintains accurate costing and ERP records, and serves as the backup for import operations. Ultimately, it supports the Director of Operations to drive operational efficiency, on-time delivery, and data accuracy.

The Impact you'll make

Order Routing and Shipment Coordination

Manage end-to-end routing and receiving of FOB and POE orders
Coordinate all domestic shipments across multiple divisions and warehouses
Schedule pickups/deliveries, track in-transit orders, and resolve exceptions with carriers and 3PLs

Carrier Management and Rate Quoting

Source and quote with multiple trucking companies to secure best rates and service levels
Build and maintain a carrier rate matrix and preferred carrier list
Monitor carrier performance (on-time, damage claims, responsiveness) and escalate issues

Costing, Billing, and ERP Accuracy

Enter and reconcile freight bills; validate charges against quotes and agreements
Maintain accurate shipment, costing, and routing data in AMT (ERP)
Prepare shipment documentation, PODs, and audit files for finance

Import Support and Compliance

Serve as backup to the Import Manager for overseas shipments
Track inbound containers/airfreight and collaborate with customs brokers and freight forwarders
Help ensure compliance and document readiness (commercial invoices, packing lists, arrival notices)

Stakeholder Communication and Process Improvement

Provide timely status updates to the Director of Operations, warehouses, and internal teams
Produce basic reports on costs, transit times, and exceptions; recommend improvements
Uphold SLAs and contribute to SOPs that enhance speed-to-floor and data integrity

Skills, Knowledge and Expertise

Required:

2+ years as an Operations/Logistics/Supply Chain Coordinator (hard requirement)
Proven ability to route, ship, and bill POE and FOB orders end-to-end
Hands-on domestic freight coordination with multi-carrier rate quoting and scheduling
Costing experience, including entering and reconciling freight bills
ERP proficiency (AMT preferred) and Outlook; strong Excel/Sheets skills
WFH Set-Up:
- Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
- Internet speed of at least 40MBPS
- Headset with an extended mic that has noise cancellation and a webcam
- Back-up computer and internet connection
- Quiet, dedicated workspace at home

Your Superpowers:

Technical: Domestic freight coordination, carrier quoting/negotiation, ERP data entry (AMT preferred), Outlook, Excel/Sheets, shipment documentation, basic EDI familiarity
Analytical: Cost comparison, variance analysis, exception/root-cause tracking, reporting
Communication: Clear, timely updates to internal teams, carriers, and warehouses; escalation when needed
Work style: Detail-obsessed, organized, proactive, dependable; able to work independently and within a team
Mindset: Continuous improvement, service-oriented, calm under pressure, solutions-first

You should apply if...

You thrive in a fast-paced operations environment and enjoy making logistics run like clockwork
You take pride in accuracy—your routing, costs, and ERP entries are reliable the first time
You're resourceful in sourcing best carrier rates without sacrificing service or timelines
You're a clear communicator who keeps stakeholders informed and moves issues to resolution
You're comfortable supporting a US-based team operating on Eastern Time

What to expect...

Work Setup:

Remote position
Must have a reliable internet connection and a quiet workspace
Required to provide own computer with Intel Core i5 or something similar or higher operating system

Working Hours:

40 hours per week
Monday to Friday 8:30am - 5:30pm EST

Compensation:

$7 per hour
No benefits package included

Benefits

Operations Logistics & Supply Chain Coordinator - Freelance, Remote