Genesys, Sql, Jira, AI Voicebot, Samespace, Predictive dialer, CCPulse

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UB04 forms, medical billing AR collections, UB Claims, calling insurance Payer for claim status and payment disputes, EPIC SYSTEM, Healthcare Account Receivable Collections

Excel, Ms Office, Word, understanding of Local Collection Laws, knowledge of the Fair Debt Collection Practices Act, Attention To Detail, Time Management, Negotiation Skills, problem-solving skills, collection management software