About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

The Strategic Programs and New Offer Build & Test Lead is a key role within Lexmark Services Operations function, responsible for coordinating and ensuring quality delivery of business needs and requirements. This is a cross-functional and visible role working across multiple organizations around the world. The successful candidate will need to facilitate cross functional teams responsible for the build and test of end-to-end operational solutions supporting Lexmark Strategic Programs including D365 implementations. For the right candidate, this is an opportunity to lead teams in the prioritization and testing of key Services Operations system and reporting deliverables supporting the launch of key Lexmark Programs.

ROLES AND RESPONSIBILITIES:

Work with Project Managers, develop Test Strategies and Plans
Work with Process Architects, understand business requirements and identify business scenarios for testing
Schedule and facilitate execution, all levels of business and User Acceptance testing
Defect management & retest
Adjust testing schedule and/or approach as needed based on results & feedback
Apply quality engineering principals throughout the Agile product lifecycle
Analyze test results & test metrics
Prepare, Review & Present test reports
Collaborate & coordinate closely with other team members and departments
Report progress, risks, and issue to Strategic Programs Implementation Manager

EXPERIENCE AND BACKGROUND:

THE IDEAL CANDIDATE WILL POSSESS THE FOLLOWING SKILLS:

Experience participating in projects with enterprise systems and across multi-functions
Strong communication skills at all levels - executive, cross-functional, and project team - and functional areas including SW and Solutions, IT, Services Operations, and Sales Operations. This includes facilitation of status meetings, business workshops, customer-facing demos, and executive presentations.
Basic understanding of MPS operational processes
Experience in gathering and soliciting business/process/customer requirements
Must have strong Excel, Word, PowerPoint, and Project skills

PREFERRED:

3-5 years working experience preferred. 2+ years of experience with software testing and/or quality management
2+ years of experience managing test plans in test management platform
Agile project development knowledge preferred

PERSONAL CHARACTERISTICS Desired:

Ability to influence global and multi-disciplined teams at all levels of the organization
Ability to delegate tasks to peers within or outside your team as necessary
Can act and make decisions as the Build and Test Lead with minimal direction
Ability to multi-task and adapt quickly to changes
Ability to demonstrate confidence and positivity amidst challenges and rapid changes
High level of business acumen; ability to get along well with diverse personalities—flexible
Ability to work alone or within a team; ability to work with multi-disciplined, global teams
Knows when, where and how to get help from other resources
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
High levels of natural and intentional organization capabilities
Strong analytical and reasoning abilities. Mindset that enables solving complex problems in a fast-paced environment while delivering to a deadline
Ability to effectively communicate complex ideas in effective, concise fashion in both verbal and written format
Can demonstrate consistently a Customer first mentality
Ability to multi-task and adapt to schedule changes; can effectively prioritize work on own; ability to work with a sense of urgency to meet deadlines and address competing priorities
Can effectively lead meetings; commands attention and can change tactics midstream when something is not working
Able to effectively debate position when challenged and debates position when it does not align with project objective

EDUCATION:

BA / BS Undergraduate degree from accredited university required, or equivalent experience

Build and Test Lead