network connectivity , it security policies , Troubleshooting Software, User Documentation, Troubleshooting Hardware, technical support, telephony issues, routine system checks

apple hardware , Helpdesk Support, Outlook, Itil Framework, Ccna, Windows, Office 365, Azure Ad, Exchange, Macos, Video conferencing troubleshooting, Active Directory, 802.1x authentication

Equipment Operation, Troubleshooting, maintenance, Basic Electronics