Job Title

Integration Consulting Specialist (Travel)

Pre-sales

In this role you will:

Support sales organization for integration matters (perform demos, analyze customer business flows and propose integration solutions to cope with customer requests)

Assistance & Consulting

Provide advice/consulting to internal/external customers for their integration activities between Amadeus systems and customer systems:
Provide functional support and problem resolution within the overall integration project
Ensure submission of Serviceability Requirements to Product Management
Establish and manage the product/solution integration schedule
Support Integration activities during the implementation project
Provide formal integration status, KPIs and customer feedback reporting to Management
Perform final sign-off/ certification prior to implementation in production

Post Integration & Post Implementation Consultancy

Ensure product high level adoption by the customers in providing appropriate assistance on the daily activities
Make sure customers make the most of the Amadeus products / solutions
Identify and prioritize critical issues, problems and root causes

Process Improvement

Propose & follow-up Internal processes improvement
Identify & recommend Internal tools/techniques for further process automation
Provide regular status to the line to ensure global coverage and foster synergies within the Construction Domain
Transfer knowledge to Implementers globally

About The Ideal Candidate

University degree ideally in a Computer Science, Computer Engineering, Information Technology, Tourism or equivalent
At least 2–3 years of experience in product integration, product implementation, service design, and onboarding within the travel industry.
Background in the travel/airline industry
Strong working knowledge of Amadeus products, solutions, and services, or comparable industry systems.
Good understanding/expertise of XML structure.
Good understanding/expertise of Webservices interfaces.
Experience in writing and maintaining technical documentation.
Good technical expertise, problem solving abilities, project management, communication skills, customer focus, and collaboration
Amenable to work in midshift schedule or other shift as required by the business. Flexibility to attend early morning calls or late evening meetings
Amenable to work in BGC, Taguig. Hybrid work setup (2-3 days a week onsite)

Application process

The application process is easy and fast. Create your candidate profile manually or upload your CV/Resume

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. 

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.