The Lease Coordinator supports daily lease administration and corporate real estate database management activities, including lease abstraction, document management, monitoring of critical lease dates, and IFRS 16 lease accounting requirements. This role ensures the accuracy and integrity of lease and property data through regular validation, self-audits, and close collaboration with local offices and controllers.

In addition to operational responsibilities, the role contributes to management reporting, dashboard delivery, audit and control activities, and knowledge management. The Lease Coordinator actively participates in operational, tactical, and strategic initiatives, supporting continuous process improvement and ensuring timely, accurate, and compliant service delivery across the Asia Corporate Real Estate function.

Position Responsibilities

Manage daily lease administration activities, including lease abstraction, data entry, and database updates in Tririga
Maintain and validate lease and property data to ensure accuracy, completeness, and compliance (including IFRS 16 requirements)
Monitor critical lease dates (e.g., expirations, renewals, terminations) and support timely execution of actions
Review and upload executed lease documents, amendments, and agreements into the system
Coordinate with local offices/controllers to secure contracts, validate lease data, and ensure accurate rent, charges, and tax records
Maintain property and tenant information, including unit details, floor areas, and contact information
Perform self-audit and peer review to ensure data quality and adherence to controls and standard processes
Support incident management, issue resolution, and escalation handling
Assist in preparation of management information (MI) reports, including data gathering, validation, and cleansing
Update and enhance business dashboards, including simple to moderately complex data structures
Ensure timely submission of daily KPIs, metrics, and operational deliverables
Participate in global and local stakeholder meetings, service reviews, and team calibration sessions
Contribute to audit and control activities, including peer checks and continuous improvement recommendations
Support implementation and maintenance of data management systems and records
Develop and update process documentation and procedures to support knowledge management
Participate in operational, tactical, and strategic initiatives aligned with Corporate Real Estate priorities
Perform ad hoc tasks as assigned by the Asia Real Estate Business Unit and IFRS group

Required Qualifications

At least 2 years of relevant experience in Lease Administration, Corporate Real Estate, or related fields
Bachelor's degree in a business-related course
Intermediate proficiency in MS Office tools (Excel, Word, PowerPoint)
Working knowledge of lease administration and data management processes
Strong analytical skills with high attention to detail and data accuracy
Excellent English communication skills (written and verbal)
Ability to manage multiple priorities and meet tight deadlines with accuracy

Preferred Qualifications

Advanced knowledge of Corporate Real Estate and Lease Administration
Experience with IFRS 16 lease accounting requirements
Familiarity with Tririga or other real estate/lease management systems
Exposure to Transaction Management, Facilities Management, or related disciplines
Experience with Power BI, PowerApps, Power Automate, SharePoint, or robotics tools
Knowledge of platforms such as Yardi, Lawson, or similar systems
Background in data analysis, financial analysis, or contract/lease management
Strong understanding of risk and controls, including audit and compliance processes

When You Join Our Team

We'll empower you to learn and grow the career you want.
We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we'll support you in shaping the future you want to see.

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [HIDDEN TEXT].

Working Arrangement

Hybrid