Discover your 100% YOU with MicroSourcing!

Position: Sales Operations Specialist

Location: Two E-com, MoA Complex, Pasay City

Work Setup & Shift: Hybrid, Day shift

Why join MicroSourcing

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on Day 1, plus one or more dependents, paid time off with cash conversion, group life insurance, and performance bonuses.

A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

Career Growth: Take advantage of opportunities for continuous learning and career advancement.

Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Sales Operations Specialist, you will act as a critical force multiplier across multiple B2B sales brands (including Koenig Machinery, HardwareBox, and Haverford Trade), lifting the administrative and CRM workload from front-line sales teams.

Specifically, You Will

Own CRM hygiene across business units, ensuring accounts, contacts, deals, and activities remain exceptionally accurate and up to date.
Enrich inbound leads with key company information, decision-maker identification, industry data, and fit analysis before routing to sales representatives.
Build and maintain target prospect lists for outbound campaigns using public sources and tools such as LinkedIn, Apollo, or ZoomInfo.
Triage shared sales inboxes, flagging high-priority inquiries to the appropriate representative and responding to standard requests using approved templates.
Schedule meetings, demos, and follow-up calls across multiple international time zones, including calendar management for Australian, US, and European customers.
Prepare detailed pre-meeting briefs for sales representatives, summarizing client backgrounds, historical interactions, products of interest, and key talking points.
Send follow-up emails, quote reminders, and renewal notifications on behalf of sales representatives using approved templates.
Generate weekly pipeline, activity, and conversion reports for each business unit, along with consolidated monthly reporting.
Maintain sales collateral libraries to ensure representatives always have access to the latest materials.
Support light marketing operations, including list uploads, basic email campaign setup, and event registration coordination.

What You Need

Non-Negotiables

3 to 6 years of experience as a Sales Coordinator, Sales Operations Associate, Executive Assistant to a Sales Leader, B2B SDR, or Lead Generation Specialist.
Excellent written English with a proven ability to draft highly tailored, on-brand B2B emails for Australian customers.
Hands-on proficiency with at least one major CRM platform (such as HubSpot, Salesforce, Pipedrive, or Zoho).
Strong spreadsheet management capability and exceptional data hygiene skills.
Proven track record of working effectively in remote, low-touch teams with minimal supervision and an asynchronous communication environment.
Demonstrated self-starter mentality with the ability to ramp up independently using documented SOPs and recorded training materials.
Comfortable managing workloads across three or more business units with different products and customer profiles.

Preferred Skills / Expertise

Prior experience supporting sales representatives selling into Australian, UK, or US B2B markets.
Familiarity with prospecting and lead enrichment tools such as Apollo, ZoomInfo, and LinkedIn Sales Navigator.
Experience working across multiple brands or business units simultaneously.
Bachelor's degree preferred.
Proactive, deadline-driven, and highly organized, with the ability to identify solutions and maintain discretion when handling pipeline data.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our Commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives and creating opportunities for every individual to thrive.

At MicroSourcing, equality is not merely a slogan—it's our commitment. Our way of life. Here, we don't just accept your unique authentic self—we celebrate it, valuing every individual's contribution to our collective success and growth.

Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

Terms and conditions apply.

Sales Operations Specialist | Hybrid, Day shift