Application Support, MoneyGuidePro, akamai, Wealth Digital Omni, stakeholder communication, process improvement, Fiserv, Partner Care, Portfolio View, incident resolution, service recovery, Yodlee, Wealthscape, Truist Digital, Truist Digital Admin Hub, digital wealth applications

HR documentation, HR ERP systems, Leave Management, employee onboarding, vendor management, Tier 1 payroll support, process improvement, employee data management, MS Excel reporting and analytics, Benefits Administration, Hr Operations, Ms Office Applications, Background Verification, performance management, AI tools and automation, VB Macro

Microsoft Office, Power Bi, Excel, Powerpoint, Data Analysis, Contract Administration, project management

User Experience, Adobe Captivate, Articulate Storyline, e-learning development, Project Management, Content Development, Instructional Strategies, Data Analysis, Learning Management Systems, assessment design