Position Responsibilities

Support the directors on delivering the 2nd line information risk oversight and challenge program to the U.S. and Canadian Segments while enabling the Segments L1 teams to manage their information risks efficiently and effectively. The L2 program covers key initiatives, high risk third parties, business continuity and disaster recovery, severe incidents and loss events, risk exceptions, issues and CAPs, Risk and Control Self Assessments (RCSAs), etc.
Promote a strong information risk culture and diversity, equity and inclusive values.
Stay abreast of new regulations, laws and requirements for information security, cybersecurity, information protection and privacy across jurisdictions.
Maintain and foster relationships with internal customers and risk partners.

How will you create impact

You will help our businesses make risk-informed and risk-balanced decisions and achieve their strategic objective while protecting customer and company data and asset

What motivates you

You obsess about customers, listen, engage and act for their benefit.
You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
You thrive in teams and enjoy getting things done together.
You take ownership and build solutions, focusing on what matters.
You do what is right, work with integrity and speak up.
You share your humanity, helping us build a diverse and inclusive work environment for everyone.

Experience/Knowledge/Skills

What we are looking for

Minimum of 6 years of experience in risk and control space, specifically in the areas of Information Security, Business Resiliency, and Technology Risk
Expertise and prior experience in various aspects of security and information risk management (2nd line of defense preferred)
Strong communication skills and ability to explain highly technical concepts to non-technologists including business executives
Familiarity with IT and security, programming/coding and/or IT compliance
Recognized professional designations in Information Security, Audit and Business Continuity (e.g. CISSP, CISA, CISM, CRISC, CSSLP, MBCP)
University degree

Competencies

Results driven: Timely delivery with high quality
Strong time management and organizational skills to manage multiple tasks and changing priorities
Strong and effective communication
Ability to develop and maintain strong relationships
Ability to influence without authority
Strong team player with a collaborative approach

What can we offer you

A competitive salary and benefits packages.
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong work-life balance.
Professional development and leadership opportunities.

Our commitment to you

Values-first culture We lead with our Values every day and bring them to life together.
Boundless opportunity We create opportunities to learn and grow at every stage of your career.
Continuous innovation We invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives.
Championing Corporate Citizenship We build a business that benefits all stakeholders and has a positive social and environmental impact.

When You Join Our Team

We'll empower you to learn and grow the career you want.
We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we'll support you in shaping the future you want to see.

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [HIDDEN TEXT].

Working Arrangement

Hybrid

Manager Information Risk Management-2