The Opportunity

Reporting to the Head of MBPS Actuarial Pricing, Reinsurance, and Risk Management Services, the Director, MBPS Actuarial Reinsurance Services will provide dedicated leadership and oversight of MBPS Actuarial teams supporting global reinsurance operations across North America and Asia.

The successful candidate will enhance MBPS Actuarial's reinsurance operating model, strengthen collaboration with global teams, and drive transformation, process improvements, and capability building within the actuarial shared services platform.

Established in 2012, MBPS Actuarial has grown into a global center of excellence with over 200 professionals supporting Valuation, Asset & Liability Modelling, Experience Analytics, Pricing, and other core actuarial services.

MBPS Actuarial offers a wide range of global opportunities across multiple actuarial disciplines, a high performing culture, a market leading actuarial development program, a job rotation program, and a leadership team dedicated to your growth and success. Beyond that, their influence extends to the broader community and industry, enriching the professional landscape for everyone involved.

Position Responsibilities

Strategic Leadership & Stakeholder Management
Act as the senior MBPS leader accountable for reinsurance operations, contributing to overall actuarial strategy and operating model evolution
Build strong relationships with global reinsurance leaders and cross-functional stakeholders across segments and geographies
Provide insights and informed perspective on reinsurance processes, performance trends, and emerging priorities; support alignment across global teams
Champion operational excellence, governance, and continuous improvement across reinsurance-supported activities
Leadership & Team Development
Provide end-to-end people leadership for MBPS reinsurance administration teams across North America and Asia, and MBPS Asia Reinsurance Treaty Consultants
Foster a high-performing, inclusive, and collaborative team culture aligned with MBPS values
Lead coaching, performance management, and capability development initiatives to support team growth and retention
Strengthen connectivity and one-team culture across MBPS and global partners
Reinsurance Operations Oversight
Provide direct oversight of MBPS Actuarial Reinsurance colleagues, ensuring delivery of high-quality outputs
Act as the primary MBPS point of contact for reinsurance-related priorities and escalations
Support the execution of business priorities in partnership with global reinsurance stakeholders and actuarial leadership
Ensure robust governance, documentation, and consistency across reinsurance processes
Transformation, Process Improvement & Automation
Lead initiatives to enhance efficiency, scalability, and service quality across reinsurance activities
Accelerate adoption of automation solutions and maximize system capabilities to improve delivery outcomes
Identify and implement opportunities to streamline workflows, strengthen controls, and enhance data-driven decision-making
Promote a culture of innovation and continuous improvement across reinsurance operations
Cross-Functional Coordination & Change Management
Partner with valuation, finance, and actuarial teams to coordinate activities, particularly in support of system changes and transformation initiatives
Support onboarding, transition, and integration of new processes, systems, and team structures
Ensure effective change management practices to enable successful delivery of strategic initiatives
Senior SME / Point-in-Charge (PIC) for Reinsurance Initiatives
Serve as senior point-of-contact for complex or cross-functional reinsurance initiatives requiring strong coordination and leadership
Provide strategic insights and thought leadership leveraging cross-segment exposure
Support enterprise reinsurance priorities beyond core operations, adapting to evolving business needs

Required Qualifications

10+ years of relevant experience in actuarial, reinsurance, or insurance operations roles
Demonstrated leadership experience managing teams and leading cross-functional initiatives
Strong understanding of reinsurance operations and/or actuarial processes preferred
Proven track record in driving transformation, process improvements, and/or automation initiatives
Strong stakeholder management skills with the ability to influence across global teams and senior leadership levels
Excellent communication skills, with the ability to translate complex topics into clear insights
Results-oriented with the ability to manage competing priorities in a dynamic environment
Actuarial background or credentials are an advantage but not required

When You Join Our Team

We'll empower you to learn and grow the career you want.
We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we'll support you in shaping the future you want to see.

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [HIDDEN TEXT].

Working Arrangement

Hybrid