Key Responsibilities

Manage and administer enterprise IT infrastructure, including servers, operating systems, middleware, and cloud environments.
Provide day-to-day operations, monitoring, support, maintenance, and troubleshooting of infrastructure systems.
Ensure the availability, performance, security, and reliability of mission-critical AFC system infrastructure.
Perform installation, configuration, upgrading, patching, and maintenance of hardware and software platforms.
Support infrastructure deployed in both on-premises environments and Government on Commercial Cloud (GCC) platforms.
Administer and maintain:Red Hat Enterprise Linux (RHEL)Microsoft Windows Server environmentsIBM WebSphere Application Server (WAS)IBM WebSphere MQ / IBM MQ
Monitor system health, capacity utilization, and performance to proactively identify and resolve issues.
Develop and maintain automation scripts for system administration and operational efficiency.
Participate in infrastructure planning, architecture reviews, and technology enhancement initiatives.
Conduct technical research and development to support continuous innovation and modernization efforts.
Implement and maintain backup, disaster recovery, and business continuity procedures.
Ensure compliance with security policies, governance requirements, and operational standards.
Collaborate with application, network, database, and security teams to resolve complex technical issues.
Prepare and maintain technical documentation, operational procedures, and system configurations.
Support infrastructure deployment, migration, and cloud adoption projects.

Qualifications & Requirements

Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, Data Communications, Engineering, or a related technical discipline.
Diploma holders with significant relevant experience and technical expertise may also be considered.
Minimum 3 years of hands-on experience in system administration and infrastructure support.
Professional certifications in Red Hat Linux and/or Microsoft technologies, including cloud certifications, are preferred.
Strong experience administering Red Hat Linux and Microsoft Windows Server environments.
Experience managing middleware platforms such as IBM WebSphere Application Server and IBM MQ.
Knowledge of system monitoring, performance tuning, patch management, and infrastructure maintenance.
Experience supporting enterprise-grade production environments.
Proficiency in Linux shell scripting and automation.
Strong troubleshooting and root-cause analysis skills.
Good written and verbal communication skills.
Ability to work independently and collaboratively within a team environment.
Willingness to support mission-critical systems and participate in after-hours support when required.

Preferred / Advantageous Skills

Experience with AWS (Amazon Web Services) and Government on Commercial Cloud (GCC).
Experience with Infrastructure as Code (IaC) tools such as Terraform.
Experience with configuration management and automation tools such as Ansible.
Familiarity with GitLab, CI/CD pipelines, and DevOps practices.
Knowledge of cloud migration, containerization, and modern infrastructure technologies.
Experience supporting transportation, payment, or AFC systems.

IT Infrastructure Engineer (System Administration)