Service Level Management, Servicenow, It Service Delivery, It Operations, IT Support, Itil, Microsoft 365, GSuite, Knowledge Management, Freshservice, Active Directory, Jira Service Management, ITSM ticketing tools, Entra, ITSM practices, Request Fulfilment

Itil Framework, Project management, IT System Operations Maintenance, Service delivery leadership

IT Outsourcing Services, Technical Infrastructure implementation, People Management, Operation coordination, Project management

System Maintenance, Security Compliance, service delivery, It Operations, project management, System Implementation

Itil, Agile, Itsm, Ccna, Technology Infrastructure, personal computing technology, Pmp