Network and System Engineer

Role Objective

To ensure the maximum uptime, security, and performance of customer's IT infrastructure. You will be responsible for the end-to-end lifecycle of both networking hardware and server systems, from initial design and deployment to proactive monitoring and complex troubleshooting.

Key Responsibilities

1. Network Administration & Engineering

Design & Deployment: Architect and configure Local Area Networks (LAN), Wide Area Networks (WAN), and Wireless (WLAN) solutions.
Hardware Management: Hands-on installation and maintenance of routers, switches (L2/L3), firewalls (Fortinet) and Load Balancers.
Connectivity: Manage VPN tunnels (Site-to-Site and Client-to-Site), VLAN segmentation, and routing protocols (OSPF, BGP).
ISP Coordination: Liaise with service providers to manage internet circuits and resolve external connectivity issues.

2. System Administration & Virtualization

Server Management: Administer Windows Server (2019/2022) and Linux (RHEL) environments.
Directory Services: Manage Active Directory, Group Policy (GPO), DNS, and DHCP services.
Virtualization: Maintain virtual environments using VMware vSphere or Microsoft Hyper-V, including resource allocation and VM snapshots.

3. Security & Compliance

Hardening: Implement security best practices to harden servers and network devices against cyber threats.
Patch Management: Execute regular updates for OS and firmware to mitigate vulnerabilities.
Endpoint Security: Manage enterprise Antivirus/EDR solutions and email security gateways.
Backups: Oversee and ensure daily backups are successful.

4. Monitoring & Support

Proactive Monitoring: Use tools (e.g. PRTG, SolarWinds) to monitor traffic patterns and system health.
L2/L3 Troubleshooting: Serve as the escalation point for complex technical issues that the general IT support team cannot resolve.
Documentation: Maintain up-to-date network diagrams, asset inventories, and standard operating procedures (SOPs).

Required Qualifications & Skills

Education: Bachelor's degree or Diploma in Information Technology, or a related field.
Certifications (Preferred): CCNA/CCNP (Cisco), MCSA/MCSE (Microsoft), or VCP (VMware).
Technical Proficiencies:
Strong grasp of TCP/IP, Subnetting, and the OSI Model.
Experience with Storage Area Networks (SAN) and NAS.
Familiarity with Automation/Scripting (PowerShell, Python, or Ansible).
Soft Skills: Analytical mindset, ability to work under pressure during outages, clear communication skills to articulate problem statement to customers and documenting technical changes and incident reports.
Preferably with minimum 2 years of industry experience.
5 day week @ AMK area (go to site whenever required)

Maestro HR
damien lee tian hong
R1106726
16C8462

System & Network Engineer (AMK)