Overview

We are seeking a driven and experienced Operations and Business Development Manager to oversee day-to-day operational functions while simultaneously identifying and pursuing new business growth opportunities. This is a fully onsite role requiring regular, in-person presence at our office and customer site. The ideal candidate is a strategic thinker with a strong execution mindset - someone equally comfortable optimizing internal processes as they are building external partnerships and driving revenue growth.

Key Responsibilities

Operations Management

Oversee and streamline daily operational processes across departments to ensure efficiency, quality, and cost-effectiveness
Develop, implement, and monitor standard operating procedures (SOPs) and operational policies
Track and report on key operational KPIs identify bottlenecks and implement corrective actions
Lead cross-functional teams to ensure alignment between operations, sales, finance, and HR
Ensure compliance with company policies, regulatory requirements, and industry standards
Manage operational budgets and resource allocation

Business Development

Identify, evaluate, and pursue new business opportunities, partnerships, and revenue streams
Conduct market research and competitive analysis to inform growth strategies
Develop and present business proposals, pitch decks, and partnership agreements to prospective clients and stakeholders
Build and maintain a pipeline of leads, prospects, and strategic partners
Negotiate and close commercial agreements, contracts, and MOUs
Collaborate with the sales and marketing teams to align BD efforts with overall company goals
Represent the company at industry events, trade shows, and networking functions

Leadership & Collaboration

Lead, mentor, and manage a team of operations and/or BD executives
Provide regular performance reviews, coaching, and development plans for direct reports
Work closely with senior leadership to align operational and BD strategies with the company's vision
Prepare and present regular reports to management on operational performance and business development progress

Requirements

Experience

Minimum 4 years of experience in operations management, marketing, business development, or a combined role
Proven track record of driving business growth and improving operational efficiency
Experience managing teams and working cross-functionally

Skills

Strong analytical and problem-solving skills with a data-driven mindset
Excellent communication, negotiation, and presentation skills
Proficiency in CRM tools, project management software, and MS Office / Google Workspace
Ability to manage multiple projects and priorities simultaneously
Strong financial acumen - budgeting, forecasting, P&L management

Education

Degree in Business Administration, Management, Marketing or a related field
MBA or postgraduate qualification is an advantage

Other Requirements

Must be able to commit to fully onsite work - this role does not support remote or hybrid arrangements
Willingness to travel occasionally for client meetings, site visits, or industry events
Language Efficiency in English and Chinese.

What We Offer

Competitive salary and performance-based incentives
Career growth opportunities within a fast-growing organization
Collaborative and dynamic work environment
Onsite office with full facilities and team support

Pay: $3,500.00 - $4,500.00 per month

Education:

Bachelor's or equivalent (Preferred)

Experience:

Management: 1 year (Preferred)

Willingness to travel:

75% (Preferred)

Work Location: In person

Manager - Operations & Business Development