Job Purpose:

To drive recurring revenue and customer retention by proactively managing renewal contracts and promoting annuity-based solutions through effective inside sales engagement.

Responsibilities:

Drives sales of resold services such as support renewals, extended warranty, subscriptions and etc.
Proactively manage the renewal pipeline, ensuring on‑time renewals to prevent lapses.
Works with internal product sales teams to drive incremental revenue opportunities by up‑selling and cross‑selling.
Meet or exceed assigned sales target.
Performs reporting functions on an ongoing and timely basis including quotes, bookings and billing.
Engage customers through phone, email, virtual meetings, to convey the benefits of our services and the prices thereof.

Knowledge, Skills and Experience:

Min. SPM or equivalent
Min. 2 year of inside sales or relevant experience in IT industry
Good understanding of IT products, services, and support contracts (e.g., warranties, maintenance, subscriptions and etc).
Customer-oriented with positive attitude
Good communication & interpersonal skills
Willingness to acquire new skills/ product knowledge
Team player and independent worker
IT Savvy

Key Skills
Communication, Customer Retentions, Inside Sales, Positive Attitude, Team Player

At Tec D, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You

Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement Apply anyway.

At Tec D, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.

Inside Sales Executive - Annuity