UnifyCX is looking for highly detail-oriented Facility Medical Billers to join our motivated and ambitious team.

What Will You Do

We are looking for proactive and performance-driven Facility Medical Billers to support accurate and efficient billing operations. In this role, you will handle end-to-end claims processing, ensure compliance with payer requirements, and maintain strong accounts receivable performance.

Prepare, review, and submit medical claims (electronic and paper), including UB-04 (CMS-1450) forms
Ensure accurate completion of claim details such as ICD-10, CPT/HCPCS codes, revenue codes, modifiers, and facility/provider information
Verify patient insurance eligibility and benefits prior to claim submission
Identify and correct claim errors to minimize denials and rework
Manage accounts receivable, including denial follow-up, corrections, and timely resubmissions
Reconcile accounts using payer remittances (EOBs/ERAs)
Ensure compliance with payer guidelines and federal regulations
Communicate with facilities, payers, and patients to resolve billing discrepancies
Work across multiple billing systems while maintaining accuracy and productivity

Who You Are

To be considered, candidates are expected to have the following:

Required Qualifications

At least 2 years of facility medical billing experience
Strong knowledge of ICD-10, CPT/HCPCS coding, revenue codes, and modifiers
Experience handling UB-04 (CMS-1450) claims
Familiarity with EMR/EHR systems and billing platforms
Strong analytical, organizational, and problem-solving skills
Ability to manage multiple tasks and meet deadlines in a fast-paced environment

Preferred Qualifications

Experience in denial management and accounts receivable follow-up for facility claims
Familiarity with Medicare, Medicaid, and commercial payer guidelines for institutional/facility billing
Experience billing for hospital, outpatient, ambulatory surgery center (ASC), emergency department, or other facility-based services
Experience working with multiple client systems or high-volume accounts
Ability to adapt to changing processes and maintain high accuracy

Who We Are

unifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele.

At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision.

unifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.