Servicenow, SLA, It Service Delivery, Itil, Project Management, Pmp, ITSM tools, Stakeholder Management, Vendor Management

Cloud Computing, Itil Framework, Automation Tools, Agile Methodologies, Incident Response, Service Management, Project Management, Data Analysis, Risk Management, Vendor Management

It Project Management, ITIL IT Service Management certification, process improvement methodologies and tools

Quality assurance, Change management, Microsoft Excel, Agile delivery tools, dependency management, Release governance, MS Project, Risk management, Delivery management

Advanced Excel, Financial analysis, Governance processes, Analytical Thinking, Data analytics tools, Project management, Operational Risk

Telecommunications Product Configuration - Voice Data Services, Order Management Provisioning Systems Operation, Billing Account Setup Processes, CRM Customer Data Management, Workflow Process Execution, Data Accuracy Validation Techniques

Itil, end-user computing, workplace services, service management principles, project management tools

Salesforce, Project Management tools