Platform Product

Our Mission

Our goal is for everyone to make bolder choices with their finances.

To get there, we're creating an all-in-one ecosystem of financial services for today's generation of goal-getters. That feat takes extraordinary people-those with the guts to challenge the way things are and transform them into something better.

To be part of Team Maya is to be Bolder for Better.

Description

As a Product Officer, you'll be assisting the lead of Core Platforms – Identities, Accounts and User Profiles, by contributing to Maya's product platform strategy and execution of roadmaps Identities and Accounts Management. With your intermediate product management and ownership skills, you'll be responsible for ensuring that our platforms meet the needs of our customers, align with business goals, and ensure Maya's compliance with regulators. This role requires a blend of strategic thinking, technical acumen, and a hands-on AGILE approach towards the product development lifecycle (PDLC).

NATURE OF WORK

In this role, you will be primarily responsible for managing Core Platforms for Identities, Access and Account Management

The Core Platform Manager for Identities, Access and Accounts Management

Own the core identity and account foundations that enable customers and internal teams to safely onboard, authenticate, and transact within Maya. This role ensures that every customer interaction—from registration to daily usage—happens in a way that is secure, compliant, reliable, and scalable, while also enabling internal teams to build and operate services efficiently.

Rather than managing individual systems, the Platform Manager is accountable for the end‑to‑end customer and internal experience across identity, access, and account lifecycle capabilities.
Documentation – Ensure Current capabilities and changes are properly documented via Product Requirements Documents (PRDs), Service Memos and other documentation needed to enable Maya channels and services.
Market Research: Conduct in-depth market analysis within the Philippines FinTech Sector, staying attuned to industry trends, regulatory changes, and emerging opportunities. Use this knowledge to determine key product strategies.
User-Centered Design: Champion user-centered design principles, ensuring that products are intuitive, user-friendly, and meet the needs of our customers.
Risk and Compliance: Collaborate closely with compliance and legal teams to ensure products adhere to relevant regulations and security standards set by the Bangko Sentral ng Pilipinas (BSP) and other regulators..
Data-Driven Decisions: Leverage data analytics and customer insights to drive product enhancements, optimize user experiences, and maximize revenue.
Collaborative Cross-Functional Work: Work closely with engineering, design, marketing, and customer support teams to ensure successful product development, marketing, and customer engagement.
Financial Analysis: Monitor the financial performance of your product portfolio, tracking revenue, expenses, and profitability. Identify opportunities for revenue growth and cost optimization.

Required Qualifications

Bachelor's degree in Business Management, Computer Science/Engineering, or a related field.
At least 2-5 years of experience in product management or a related role within the financial technology industry.
Proven track record of successfully launching and managing consumer-based financial technology products.
Proficiency of AGILE development methodologies.
Preferably with an understanding of financial services operations, regulations, and industry-specific challenges.
Excellent problem-solving skills and the ability to translate complex data into actionable insights. (familiarity with SQL is a plus!)
Strong communication and interpersonal skills, to convey complex findings to both technical and non-technical stakeholders.
Fluent in English

About Us

Maya is the all-in-one money platform that is bringing Filipinos bolder ways to master their money. It is powered by a unique integrated financial services ecosystem that addresses the ever-evolving needs of today's generation of money makers through cutting edge technology. 

We lead millions of Filipinos — consumers, businesses, communities, and government agencies alike — into a version of the current digital economy that's more inclusive, transparent, and empowering than ever. 

We are powered by the country's only end-to-end digital payments company Maya Philippines, Inc. and Maya Bank, Inc. for digital banking services. 

Maya Bank, Inc. and Maya Philippines, Inc. are regulated by the Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph/

Senior Product Officer