What Learning Development And Delivery Contributes To Cardinal Health

Learning Delivery is responsible for delivering learning to multiple geographies and/or business segments, including new hire onboarding and continuous learning experiences. This includes instructor-led and virtual instructor-led training, evaluating courses, administering processes, coordinating training schedules, and conducting course evaluations to align business objectives with learning needs and strategies.

Demonstrates expertise in adult learning theories and best practices
Collaborates with business leaders and learning business partners to identify development needs and offers solutions
Demonstrates knowledge and effective use of presentation/facilitation tools, techniques, materials, etc.
Possesses knowledge of and experience in using training system technologies and classroom tools
Efficiently applies classroom management/facilitation techniques to various classroom situations
Provides feedback on course design and content to Instructional Design & Development (IDD) team
Provides feedback to class participants and business leaders

Qualifications

Bachelor's degree in related field, preferred
2+ years of relevant experience in customer service or call center industries is required.
Open to all CHIP employees B3, B4, P1 and P2.
Experience in the healthcare, medical, or pharmaceutical business segment is an advantage
Experience in facilitating training in both virtual and in-person settings
Strong communication, engagement, and facilitation skills
Knowledge of using Microsoft Office applications to create and display reports and dashboards
Willing to work on hybrid set-up and during US business hours
Internal candidates are required to have worked in a B3, B4, P1 and P2 role for at least one year before being considered for this position.

What is expected of you and others at this level

Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
Works on projects of moderate scope and complexity
Identifies possible solutions to a variety of technical problems and takes actions to resolve
Applies judgment within defined parameters
Receives general guidance may receive more detailed instruction on new projects
Work reviewed for sound reasoning and accuracy

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Senior Specialist, Learning Development & Delivery