Who We Are

We're a group of talented, driven professionals who strive every day to improve the lives of our clients, our providers and the ultimate stakeholders – the injured workers. We offer an exciting workplace environment plus competitive salaries and benefits. What makes us stand out It's the people, the culture we foster and the opportunity to learn and to grow.

Job Summary

The Bill Processor Level II plays a crucial role in managing and reviewing complex billing documents to ensure accuracy and compliance with company policies. This position involves processing a high volume of invoices, verifying billing details, resolving discrepancies, and communicating effectively with both internal and external stakeholders. Candidates must possess strong attention to detail, excellent organizational skills, and familiarity with billing systems and software. In addition to accurately processing bills and invoices, the Bill Processor Level II is expected to assist in resolving billing issues and provide support to team members as required. Efficient time management and the ability to meet deadlines are essential for success in this role.

Primary Duties & Responsibilities

Review bills to determine eligibility for processing

Make out bound calls to providers and clients as needed to obtain critical information and/or verify compensability

Validate existing data for accuracy

Maintain a 2 day turnaround time

Meet or exceed daily production goals for assigned workflow (280 standard NIS, 424 Bridge, 112 Missing Info)

Maintain a QA score of 97% or higher

Work special priority projects as assigned within established turnaround time

Qualifications

High School Diploma

0 - 2 years customer service experience

MS Office proficiency

Detail-oriented and solid organizational skills

Medical terminology / coding - I.E. CPT / HCPCS/ICD 9-10 experience and/or professional certification preferred

Working Conditions & Physical Requirements

What We Offer

Possibility for remote and hybrid work opportunities

Great work-life balance

Medical, Dental and Vision insurance

Company paid Life & Disability Insurance

Flexible Spending Accounts

401(k) with employer contribution

Generous Paid Time-Off policies

Employee Assistance Program

Referral Program

Bill Review Associate II