About BDO

BDO Unibank, Inc. is the Philippines leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise We Find Ways, we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary:

The Section Head is responsible for ensuring high quality and timely delivery of all projects of the unit and oversee upkeep of the applications and platforms owned by the unit. He/she will develop a full understanding of how the team/section works and orchestrate applicable processes across other teams/sections as needed and will manage all escalations and resolutions.

Key responsibilities:

Share the delegated responsibility of the head, and own full accountability for delivery in the assigned team/section
Work closely with other units/counterparties across ITG to ensure seamless delivery
Enforce adherence to IT SDLC and Governance structure
Ensure that there is a good understanding of the business unit's strategic direction and ensure alignment of strategies with BDO Architecture
Ensure that the right people are assigned to each project in order to ensure proper support, validation of scope, requirements development, and delivery ownership
Take full accountability of the quality of application delivery rendered by the team/section
Plan for and manage the team/section's capacity, and ensure appropriate and sufficient staffing of the team/section
Ensure adequate competency in delivery managers and other team members
Provide oversight of all vendors and solution providers engaged by the team/section and their assigned resources
Act as point of escalation for all delivery team leads and team members.
Ensure implementation of the proper support required for resolution of issues and risk management
Ensure adequate and appropriate level of support by defining competencies, providing training, and providing team/section members with adequate experience and exposure
Conduct performance reviews for delivery manager and other team/section members

Qualifications:

Bachelor's degree relevant to the job
15 or more years of application delivery experience in the financial services industry
10 or more years of experience in managing complex projects (Core Banking, API Services, Digital Applications)
Must be willing to work onsite and be assigned in Ortigas/Makati.

Information Technology Group - Section Head