Discover your 100% YOU with MicroSourcing!

Position: Insurance Verification and Authorization (IV/Auth) Trainer

Location: BGC, Taguig City

Work setup & shift: Onsite, Night shift

Why join MicroSourcing

Competitive Rewards

Enjoy above-market compensation, healthcare coverage on day one for you and your dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.

A Collaborative Spirit

Be part of a positive and engaging work environment through company-sponsored events and activities.

Work-Life Harmony

Experience a balance that suits your lifestyle with flexible work arrangements.

Career Growth

Access continuous learning opportunities and career advancement.

Inclusive Teamwork

Join a diverse team that values inclusion and celebrates individuality.

Your Role

As an Insurance Verification and Authorization (IV/Auth) Trainer, you will play a key role in building and delivering Revenue Cycle training programs.

You Will

Conduct training sessions and classroom-based coaching in both onsite and virtual environments
Develop and deliver training on revenue cycle systems, applications, processes, and procedures
Facilitate new hire onboarding and refresher training, including scheduling and tracking
Prepare training materials such as guides, manuals, documentation, and e-learning modules
Partner with leadership and quality teams to identify training needs and implement solutions
Analyze data and prepare reports to evaluate training effectiveness and performance outcomes
Provide guidance on training methodologies and best practices

Non-negotiables

What You Need

Experience: At least 3 years of IV/Auth experience and 1 year of training experience, preferably within a Revenue Cycle function
Education: Bachelor's degree or equivalent
RCM Knowledge: Strong understanding of insurance verification and authorization processes, HIPAA regulations, and adult learning principles
Systems: Experience with EMR platforms such as Epic, Cerner, or Meditech
Communication: Excellent English communication skills (minimum CEFR B2)

Preferred Skills

Teaching Experience: At least 2 years of training or teaching experience
Educational Background: Degree in business, healthcare, or education
Software Skills: Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, SharePoint)
Industry Exposure: Experience working with US healthcare providers or payers
Soft Skills: Strong analytical thinking, sound judgment, and ability to handle sensitive patient information

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the Philippines pioneer and largest offshore provider of managed services.

We believe our strength lies in our people. Our commitment to 100% YOU means fostering a culture that values diversity, inclusion, and authenticity. Here, individuality is celebrated, and growth is supported.

Join us in celebrating YOU and your 100%.

For more information, visit https://www.microsourcing.com/

Terms & conditions apply