snowflake , , Tableau, Power Bi, Reporting pipelines, AI-assisted agent experiences, BI tooling, Nice CXOne, Automation workflow tools, Contact Center platforms, Freshdesk, CRM, Data-driven mindset, Contact center data architecture

CRM Tools, Data Analysis, push SMS, Braze, mobile marketing campaigns

Marketing Automation, Pardot, Data Visualization, Advanced Excel, Marketing Cloud, Hubspot, Salesforce, Marketing Strategy, Crm Systems, Product Marketing