Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About The Role

The Order to Cash (OTC) Credit & Collections Coordinator is responsible for assessing the creditworthiness of current and potential customers and advice on the setup of new customers, managing credit risk, and supporting the overall OTC process in close collaboration with the country Project Managers and Credit Control Managers. Moreover, the professional is responsible for managing and executing the collections process to ensure timely payments from customers, maintaining healthy cash flow and minimizing risk of bad debts. The Credit & Collections Accountant will play a crucial role in maintaining financial stability of the organization by ensuring that receivables are collected in a timely manner.

Key Responsibilities

Evaluate customer credit applications using credit scoring models and financial analysis to determine the degree of risk involved in extending the credit
Analyze new customer and advise on the acceptance/rejection for the setup in the Master Data
Conduct thorough financial analysis, including reviewing financial statements, credit reports and payment history to set and adjust credit limits
Monitor and analyze customers credit exposures and make recommendations to minimize risk and optimize accounts receivables
Collaborate closely with the Senior Credit & Collection Accountants, local Project Managers, sales and customer service teams to resolve credit issues and support business growth while managing credit risk as well as to address any disputes or issues that delay payments
Execute collections strategies to reduce Days of Sales Outstanding (DSO) and improve cash flow
Engage with customers via phone, email or other communication channels to negotiate timely payments and resolve outstanding receivables
Maintain accurate and up-to-date records of all credit & collections-related activities, including credit review, limits and terms
Communicate credit policies and procedures to relevant stakeholders within the organization
Support the collections process, ensuring timely payments from customers
Prepare credit & collections reports and risk assessments for management, highlighting trends, potential risks and opportunities for improvement
Support the OTC and Reporting & Analytics team with the month-end closing activities, ensuring accurate and timely financial reporting related to credit and accounts receivable
Participate in continuous improvement initiatives to enhance credit processes and systems
Ensure OTC internal controls are in place in the CoE and followed for the processes performed by this role

Minimum Job Requirements/Skillset

University degree in Finance, Accounting, Business Administration or related field
Minimum of 1-2 years of experience in OTC, credit analysis, risk assessment or a similar role
Experience within the manufacturing or industrial sectors is preferred
Strong understanding of financial analysis, credit scoring, and risk management principles as well as the collection processes
Proficiency in financial statement analysis and interpreting credit reports
Excellent analytical, problem-solving and decision-making skills
Proficient in ERP systems (relevant to your business unit; SAP, Microsoft Dynamics 365 or iScala)
Strong MS Office (Excel, PowerPoint) skills
Experience with Tagetik and Qlik Sense is a plus

What we offer you

30 days Christmas Bonus (Aguinaldo)
Savings Fund: 8% monthly matching
Pension Plan & Seniority Recognition
Major Medical Insurance (Individual)
Life, Dental, and Vision Insurance
12 days of vacation to start with a 50% vacation premium

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.

Credit and Collection Coordinator