Grow with Australia's Trusted Healthcare Staffing Experts – With over 40 years of industry leadership and a people-first approach, this organization delivers tailored workforce solutions that truly make an impact.

The Opportunity

Support seamless care delivery while strengthening operational performance in a fast-growing healthcare organization, ensuring accurate client data management, efficient rostering coordination, and responsive communication that keeps services running smoothly.

Why join us

Proudly Great Place to Work® certified
Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
Grow with stability: 100+ in our 10-Year Club by 2025
Dynamic talent network: 2,000+ across APAC and beyond
Competitive compensation with annual reviews
Comprehensive medical care for you and your family
Generous paid leave because work-life balance matters
Level up with LinkedIn Learning and tailored training
Flexible work setup

Staff Testimonial

Being part of this team is rewarding because my work in rostering and administration directly supports quality care delivery while allowing me to grow in a fast-paced and supportive environment. -Allocations and Admin Assistant, ASW Philippines.

What You'll Do

Maintain accurate client records, including documentation and roster details.
Manage and update daily and ongoing staff rosters, ensuring full shift coverage.
Implement roster changes and fill urgent, short-notice, and advance shifts.
Provide administrative support to Care Managers and across departments.
Send team communications and coordinate with care workers as required.
Assist with compliance tasks, incident reports, and flag urgent case matters.

Key Criteria

Previous experience in administration or customer service.
Confident using phone systems, email platforms, and standard administrative tools.
Strong ability to multitask and work efficiently in a fast-paced environment.
Excellent written and verbal communication skills.
Comfortable handling high-volume calls and regular client interactions.
Willingness to work on weekends, with Tuesday and Wednesday as scheduled days off.

Work setup

Manila (BGC, Taguig): Australian hours (7 am–4 pm PHT) with a hybrid setup once a week.

Senior Allocations and Administration Assistant