customer service, fraud tools, investigative intelligence analysis, KYC documentation

Call center experience, Active Listening, Standard operating procedures, Customer service, High-volume inbound calls, Verbal Communication

Customer Service Skill, Customer Care

Installation guidance, Customer service, Troubleshooting

Excel, Word, Flytech, Serenata, Power Point, Syco Vouchers, Opera

lodging management systems, Reservation Systems, customer service procedures

network connectivity , Citrix, Outlook, O365, Mobile Device Management, Windows 10, Excel, Itil, VPN connectivity, Microsoft Office products, AD, Word, Microsoft HDI, Powerpoint