Regularly review supply chain processes and workflows to identify and develop process improvement plans and support in streamlining best practices across warehouses.
Establish and monitor key performance indictors (KPIs) for all supply chain activities and use data to identify areas for improvement and recommend corrective actions as needed.
Have strong project management and stakeholder management to ensure effective implementation and track success metrics before handover to relevant stakeholders.
Drive the execution of supply chain strategies to improve overall operational efficiency, reduce cost and improve buyer and supplier experience.
Be hands on and become the subject matter expert for warehouse processes
Identify emerging trends and automations to keep the supply chain competitive and agile.
Control and mitigate risks within the fulfillment operations, including potential disruptions and quality issues to ensure that Scommerce is fully compliant with regulatory requirements.
Provide training and development for fixed term employees and agents to share the standard operational procedures and rollout of any process improvements.
Utilize data analytics tools to monitor, assess and report on fulfillment operations metrics and provide data-driven recommendations.
Conduct regular audit of processes to ensure quality control and compliance across different facilities

Must hold a Bachelor's degree in Industrial Engineering, Supply Chain Management, Logistics, or Business Administration.
Demonstrates strong leadership and communication abilities, including effective presentation skills.
Possesses advanced analytical and problem-solving skills.
High attention to detail to ensure accuracy in data management and reporting.
Proficient in supply chain management systems such as Warehouse Management Systems (WMS).
Capable of managing cross-functional teams and collaborating across various departments.
In-depth knowledge of supply chain concepts, logistics, procurement, and inventory management.
Skilled in business process mapping and creating flowcharts.
Good communication skills and able to take ownership to drive projects
At least 1 to 2 years of experience in process documentation and conducting internal/external audits.
Expertise in process optimization methodologies such as Lean Six Sigma is an advantage.
Proficient in Microsoft Office applications and Google Suite.

Operations Excellence - SCommerce