ticketing systems , Intune, MS Windows 10, remote support tools, Microsoft technologies including 365, troubleshooting desktop and basic network problems, configuring and maintaining computer systems and peripherals, troubleshooting hardware and software issues

Databases, change management, Networking, Itil, Applications, Cloud Infrastructure, It Operations, Service Management, Documentation, Coordination, Disaster Recovery, change management processes, Infrastructure, Stakeholder Management, enterprise technology environments, business continuity, nist, ISO 22301

Cloud security, Siem, Data Protection, Fraud Prevention, Fraud detection software, Fraud detection techniques, Security frameworks, Industry standards, Anti-fraud regulations, Regulatory Requirements

MS Project or similar software, Microsoft Office or GSuite

Microsoft Office or GSuite, MS Project or similar software

it risk management , Information Security, ISO 27002, data loss prevention technologies, Cobit, IT IS Audits, Governance, ISO 31000, nist, BSP Circulars on IT Risk Management

netvault , Solarwinds, network infrastructure, VOIP technologies, incident problem and change management

software design patterns , Database Design, data mining, Data Modeling, Sql, segmentation techniques, architectural principles, Statistics, statistical packages

It Infrastructure, Operations Management, Coordination, Problem-solving, Project Management, Technical Knowledge, Communication