Key Responsibilities

Lead Generation & Prospecting

• Generate new business opportunities through outbound calls, email outreach, LinkedIn prospecting,

and follow-up campaigns.

• Identify and qualify potential customers for UAS Core Products:

o Run-rate products such as firewalls, switches, licenses and renewals.

o Small to medium complex solutions.

• Build daily prospecting activity to create a consistent flow of new leads and appointments.

• Research target accounts, key decision-makers, and business needs before outreach.

Pipeline Building & Opportunity Development

• Create and maintain a healthy sales pipeline by consistently qualifying leads and nurturing prospects.

• Set meetings, discovery calls, and product discussions for the sales account managers.

• Help revive dormant, stalled, or previously lost opportunities through structured re-engagement efforts.

• Close all Pampanga-based deals valued at PHP 1,000,000 and below, from qualification through

contract signing.

Revenue Support

• Support achievement of monthly sales targets for run-rate products, renewals, and small projects.

• Contribute to gross profit and revenue goals by identifying qualified opportunities with strong

conversion potential.

• Help drive repeat business from existing accounts through proactive follow-up and account

touchpoints.

Database Management

• Maintain accurate and updated records in CRM for all leads, accounts, activities, and opportunities.

• Build and update prospect databases by industry, territory, product interest, and lead status.

• Track customer renewal opportunities, white space accounts, and follow-up schedules.

• Ensure all sales activities, notes, and next steps are properly documented.

Activity & Performance Management

• Meet daily and weekly activity targets for calls, emails, new accounts touched, follow-ups, and

meetings set.

• Maintain strong speed-to-lead response times for inbound and outbound opportunities.

Team Oversight

• Monitor the daily engagement activities of ISR Specialists, including calls, emails, meetings set,

pipeline movement, and CRM hygiene.

• Prepare and submit end of day reports to management, highlighting team activity levels, pipeline

health, and areas that need attention.

• Serve as the point person for the ISR Specialist team, acting as the first point of contact for questions

on processes, tools, pricing guidelines, objection handling, and deal support.

• Provide peer coaching, share best practices, and help onboard new ISR Specialists.

• Escalate blockers, recurring issues, and coaching needs to the Sales Director in a timely manner.

Reporting & Coordination

• Prepare accurate activity and pipeline updates for management review.

• Generate simple reports and trackers using ERP.

• Coordinate closely with sales managers, account managers and presales teams to move opportunities

forward.

Education

• Bachelor's degree in Business, Marketing, IT, or any related field preferred.

Experience

• At least 2-3 years of experience as an ISR / Inside Sales Specialist, telesales, or lead generation role,

with a consistent record of meeting or exceeding quota.

• Experience in cold calling, email outreach, and appointment setting.

• Background in B2B sales preferred.

• IT, MSP, telecom, software, or infrastructure sales experience is an advantage.

• Familiarity with the Pampanga / Central Luzon market is a strong plus.

Skills & Competencies

• Strong verbal and written communication skills.

• Confident in cold calling and handling objections.

• Results-driven with strong follow-up discipline.

• Good understanding of sales process, lead qualification, and pipeline management.

• Familiarity with CRM tools, Excel, and sales tracking reports.

• Solid reporting and analytical skills; comfortable building and interpreting activity and pipeline reports.

• Ability to coach, guide, and influence peers without direct reporting authority.

• Organized, persistent, and able to work in a target-driven environment.

• Ability to quickly learn IT products, services, and solution offerings.

Senior Inside Sales Representative