Your potential has a place here with TTEC's award-winning employment experience. As a Senior RetailCustomer Service Representative working onsite in Cainta, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Cainta, Monday to Friday from 10am to 4pm at 2nd Floor Robinson Place Cainta (Big R, near Junction) Ortigas Ave. Extension.

What You'll Do

Do you have a passion for helping others Whether it's getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll

Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

Open to both entry-level candidates and experienced call center professionals
High school graduate (old curriculum) or equivalent qualification
Strong verbal communication skills, effective voice tone control, and the ability to adapt to diverse customers and cultural backgrounds.
A learner's mindset with openness to feedback, a commitment to resolving customer issues, and the drive to consistently meet targets and KPIs.
Recognize, apply and explain your product or service knowledge
Proficient in basic computer use and navigating multiple systems to support efficient customer interactions.

What You Can Expect

Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.

TTEC Cainta|Earn Up to PHP31K salary package|Retail Campaign| Work onsite set-up