stakeholder relationship management, Analytical Skills, coaching and mentoring, enterprise AI tools and technologies, process improvement, project management

Customer Service Excellence, Inventory Management, Planning and Process Improvement, Counter Operations, People Management, Financial Management, Store Operations Management

Gpm, Power Bi, Citrix, Verint, Workday, Microsoft Excel, AWS, Salesforce, CPM, AD, International Business and Multicultural skills, Customer Centric approach on Problem-Solving and Data-driven Decision-making, Escalations Management, Product and Service Advice Support, Manuconnect, Web Surrogate Sites, GB Mainframe, ESC, Client Relationship and Change Management, AWD 35 Production, Sharepoint

Coordination, Project management, Supervision, Operations, Project processes documentation

Powerbi, Service Now, Excel, Crisis Management, Project Management, Powerpoint, Disaster Recovery, Data Analysis, Business Continuity Planning, Risk Management

customer confidentiality standards, Technical Skills, Problem-solving, People Management, Conflict Resolution