Our brand, Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with a Global Shared Services company in their search for a HR Operations - Assistant Manager based in BGC, Taguig City

Salary Range: Open to discussion

Work Setup: Hybrid (2-3x RTO)

Shift Schedule: Must be amenable to morning and mid-shift

Location: BGC, Taguig City

The role

The HR Operations Assistant Manager is responsible for overseeing day-to-day HR operations, ensuring efficient delivery of employee lifecycle processes including onboarding, offboarding, benefits administration, and employee services. This role acts as a key point of contact for stakeholders, manages vendor relationships, and leads a team to ensure accurate, compliant, and timely HR service delivery within a fast-paced environment.

Your Responsibilities

Lead and manage the HR Operations team, ensuring high performance, accuracy, and service quality
Oversee end-to-end HR processes including onboarding, offboarding, benefits administration, employee payments, loans, and HMO management
Act as the primary point of contact for stakeholders regarding HR operations concerns and escalations
Ensure smooth execution of onboarding activities, including pre-employment requirements and coordination with cross-functional teams
Manage vendor relationships, particularly for HMO and background check providers, ensuring service delivery and issue resolution
Drive process improvements, standardization, and operational efficiency across HR functions
Ensure compliance with company policies, labor regulations, and audit requirements
Monitor and report HR operational metrics and identify areas for improvement

What We're Looking For

Proven people management experience with the ability to lead and develop a team
Strong background in HR Operations, including onboarding and offboarding processes
Process expertise in benefits, compensation/payments, employee loans, and HMO administration
Experience in vendor management (HMO and background checks)
Excellent communication and stakeholder management skills
Experience working in a multinational or global organization
Background in shared services environment is advantageous.

Ready to take the next step in your career Submit your application now!

We kindly request your patience as we receive a significant number of applications. Rest assured that our team will update your application's status soon. In the meantime, we encourage you to follow our LinkedIn page to stay informed about future opportunities and company updates.