JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Standing at the forefront of team delivery.

As the person in charge, you will assemble and lead a team, and establish effective working procedures for the group. This role demands efficient team management skills, which you will exhibit by identifying the team's objectives and allotting resources to achieve optimal results and meet the company's goals. You will take the lead in managing and monitoring the different stages of the processes as well as facilitating discussions, analyses and meetings with stakeholders.

Lead and manage a team of professionals, providing guidance and support.

Serve as the main point of contact for in-country executives, understanding their requirements and ensuring effective executive support.
Identify new areas where executive support is needed and allocate resources accordingly.
Coach and mentor the team in best practices for executive assistance.
Develop and implement standardized processes and procedures for executive support activities.
Continuously evaluate and optimize workflows to improve efficiency and effectiveness.
Ensure accurate and timely capture of all activities undertaken by the team for reporting purposes.
Analyze data and prepare meaningful reports on team performance and key metrics.
Collaborate with other teams and stakeholders to align executive support services with overall organizational goals.
Stay updated on industry trends and emerging technologies to enhance executive support capabilities.
Foster a positive and supportive team culture, promoting collaboration and professional development.
Conduct regular performance assessments and provide constructive feedback to team members.
Coordinate coverage for annual and unplanned leave within the team to ensure continuity of support.
Act as an escalation point for complex issues or challenges faced by the team.
Advocate for resources and tools needed by the team to carry out their responsibilities effectively.
Foster strong relationships with internal stakeholders and executive assistants to facilitate seamless collaboration.
Participate in hiring and onboarding processes for new team members.
Continuously monitor and assess the team's performance, highlighting areas for improvement and implementing necessary changes.

Bachelor's degree or equivalent experience strongly preferred.
At least 2-3 years of executive assistant experience supporting high-level executives.
With 2-3 years of experience managing an operations team
Proven ability to handle confidential information discreetly in a diplomatic manner.
Unflappable, flexible, and can overcome a learning curve quickly.
Extremely strong communication skills on multiple platforms and mediums (email, text, in person, videocalls, etc.).
Excellent presentation skills
Tech savvy and familiar working in the Microsoft Office suite Adobe Acrobat
Ability to lead across multiple time zones.

Location:

On-site -Taguig, Philippines

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page I want to work for JLL.

Team Lead - PDS Operations