Key Accountabilities

Engage and collaborate with the different functions to discuss training initiatives to align objectives, address needs, and ensure effective program outcomes
Perform the full business partnering and consultation cycle - needs assessment, analysis, provide learning solutions, monitor and evaluate results and impact
Provide high-quality, comprehensive and professional L&D advice, support service to assist in developing workforce capability
Handle small-scale projects and programs and function-wide initiatives, ensuring timely delivery and adherence to objectives
Support organization-wide scale programs in the organization
Perform vendor management for courses necessary in the development of the program and be creative to maximize the use of the L&D budget
Utilize L&D best practice to find ways to improve our L&D approaches and to keep up to date with emerging L&D trends
Facilitate training sessions, workshops, and seminars both in-person and virtually

Minimum Skills Requirement To Hire

University graduate of any business-related course
Must have at least 3-4 years experience in Learning and Development/OD/Talent and or related fields combined
1-2 years relevant work experience in managing and executing programs
Experience in using Learning Management System and Learning Experience Platforms
Experience in process improvement and project management
Experience in eLearning instructional design is a plus

Capabilities Required

Strong Program Design, Delivery and Evaluation
Excellent presentation and facilitation skills
Project Management skills
Ability to proactively respond to situations
Excellent analytical and problem-solving skills
Intermediate to Advanced knowledge of Excel (i.e. mastery of excel formulas and pivot tables is a must).
Proficient in MS Office suite including Outlook, Word, Power Point, and Project.
Ability to work in an ambiguous environment and adapt to change while managing time and workload with aggressive timelines.

When You Join Our Team

We'll empower you to learn and grow the career you want.
We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we'll support you in shaping the future you want to see.

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [HIDDEN TEXT].

Working Arrangement

Hybrid

Learning Business Partner