We're currently searching for PMO Lead – Technology and Cyber Risk program who will be directly reporting to the Manulife Asia IRM Portfolio and Solution Delivery Team. Our group is consisting of highly motivated and experienced professionals and is composed of members located across Asia office locations such as Manila, Chengdu and Hongkong. The Manulife Asia IRM Portfolio and Solution Delivery team prides itself in managing an enterprise risk program that recognizes and reduces significant risks so that we can provide our customers with best experience and more secure systems and/or applications.

The PMO Lead will play a critical role in driving governance, reporting, and operational discipline across the Technology and Cyber Risk program. This role is responsible for ensuring accurate portfolio tracking, high-quality executive reporting, and effective coordination across project managers, technology teams, and business units (markets).

The ideal candidate combines strong PMO discipline, data-driven mindset, and the ability to translate technical cybersecurity initiatives into clear, business-friendly narratives for senior stakeholders.

Position Responsibilities

Own and maintain the cybersecurity project portfolio, ensuring accurate and timely updates in Planview, including project setup, codes, and portfolio structure
Manage portfolio reporting by consolidating status, risks, issues, and dependencies, and maintaining a centralized inventory of all initiatives
Oversee timesheet governance by working with Market BUs to ensure IRM resources accurately track effort and maintain high compliance
Prepare high-quality monthly Steering Committee materials, translating technical cybersecurity topics into clear business language with timelines, roadmaps, and key insights
Capture and distribute Steering Committee minutes, including decisions, action items, and follow-ups
Coordinate closely with Project Managers by actively following up on updates, ensuring reporting discipline, and escalating issues when needed
Develop and maintain prioritization frameworks, including templates for initiative intake, scoring, and effort estimation to support effective decision-making
Produce and analyse portfolio metrics using Excel or similar tools, providing insights on progress, resource utilization, and delivery performance
Drive continuous improvement of PMO processes, templates, and governance standards across the cybersecurity delivery function
Operate with strong ownership and independence, proactively managing stakeholders, enforcing accountability, and ensuring delivery transparency
Support ad hoc initiatives within the Technology and Cyber Risk program as required

Required Qualifications

Bachelor's degree in computer science, Computer Engineering, IT Security, other related fields or any equivalent experience.
Minimum 5 years of experience in PMO / Project Management / Portfolio Management, with exposure to Information Security, Risk Management, IT Applications, or IT Infrastructure
Experience working in matrix/global organizations with multiple stakeholders
Experience using Planview or other PPM tools
Strong PowerPoint storytelling skills (executive-level presentations)
Strong analytical and problem-solving skills with the ability to exercise sound judgment and flexibility
Excellent English verbal and written communication skills, with the ability to tailor messaging to different audiences
Ability to work in a fast-paced environment and manage multiple priorities effectively
Ability to work independently as well as collaboratively, depending on the situation
Strong attention to detail and commitment to data accuracy

Preferred Qualifications

Experience in cybersecurity programs or transformation initiatives
Familiarity with Agile, DevOps, or CI/CD environments
Exposure to risk-based prioritization frameworks

When You Join Our Team

We'll empower you to learn and grow the career you want.
We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we'll support you in shaping the future you want to see.

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [HIDDEN TEXT].

Working Arrangement

Hybrid

PMO Lead Technology and Cyber Risk program