Job Description

Join a High-Performance Culture That Drives Innovation and Excellence

At Vertiv, we don't just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what's possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.

Why Vertiv

High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it's about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you'll have the opportunity to expand your expertise and grow your career.
A Place for Everyone: Our commitment to inclusion ensures that all employee's unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.

Brief Job Description

The CI Automation Developer will:

Support North America Services by designing, developing, and deploying AI, RPA, and workflow automation solutions that streamline internal processes and enhance operational efficiency. The role includes building business‑specific Generative AI chatbots, integrating APIs across systems, and developing end‑to‑end RPA automations. The Automation Developer collaborates with stakeholders to translate business requirements into technical solutions, participates in innovation activities such as AI hackathons, and contributes to the continuous improvement of the organization's automation and DevOps practices.

Responsibilities and Measurement Criteria with Time investment Needed on Each:

(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)

AI, Intelligent Automation & Solution Development

Design, develop, and deploy automation solutions using Generative AI, Agentic AI, and LLM‑based architectures.
Build business‑specific Generative AI chatbots to streamline internal workflows.
Develop intelligent agents and workflows using Model Context Protocol (MCP) to connect AI systems with enterprise data sources and tools.
Apply machine learning fundamentals to refine model behavior and improve solution accuracy.
Design, develop, test, and deploy RPA solutions using Power Automate or similar platforms.
Secure access to required systems, environments, and test data to support development work.
Provide post‑implementation support to ensure proper performance and issue resolution.

Systems Integration, API Development & Technical Delivery

Lead process discovery to analyze business workflows, assess automation suitability, and recommend the appropriate automation strategy.
Develop, integrate, and maintain APIs to enable secure communication between applications, AI systems, and RPA workflows.
Translate business requirements into solution designs, architecture diagrams, and detailed technical specifications.
Produce project documentation including PDDs, SDDs, process maps, and testing artifacts.
Review and validate solution designs with project and business teams to ensure alignment and feasibility.
Conduct unit, integration, and user acceptance testing to ensure solution accuracy, stability, and security.
Deploy automation solutions using DevOps best practices, ensuring smooth transition to production.

Collaboration, Project Management & Continuous Improvement

Serve as technical project manager for automation initiatives, ensuring smooth planning, coordination, risk management, and delivery across teams.
Partner with business stakeholders, IT teams, and process owners to maintain alignment on requirements, timelines, and expectations.
Prepare and deliver presentations, demos, and reports to communicate solution progress, results, and recommendations.
Participate in hackathons, innovation sprints, and POCs to explore new automation and AI capabilities.
Contribute to the ongoing enhancement of AI, RPA, and DevOps practices, including governance frameworks, reusable components, templates, and development standards.
Support knowledge sharing and change management to promote adoption of automation solutions.

Qualifications

Required/ Minimum Qualifications:

At least 7 years of experience in designing, developing, and deploying RPA solutions using Power Automate or similar automation platforms.
Proficiency with automation and development technologies, including scripting languages (Node.js, PowerShell, Python), programming languages (Java, C++, etc.), and no‑code/low‑code tools such as Microsoft Power Platform.
Hands‑on experience building business‑specific Generative AI chatbots, integrating APIs, and creating automation solutions using agentic AI and generative AI (e.g., through hackathons or innovation programs).
Strong background in designing and implementing end‑to‑end RPA and workflow automation solutions aligned to business requirements.
Very good communication skills in English, both verbal and written, with strong business writing capability.
Excellent planning, organizational, time management, and technical documentation skills, including process mapping and requirements documentation.
Advanced proficiency in MS Word, PowerPoint, Excel, and other Microsoft Office productivity tools.

Preferred Qualifications

Bachelor's degree in Computer Science/Information Technology, Engineering, or equivalent
Microsoft Power Platforms Fundamentals (PL-900) Certified
Preferred certificate in LLM/AI.

Basic Qualifications

Process oriented thinker who believes the right process will bring the right results.
Intellectual curiosity about determining root causes to solve complex problems.
Strong attention to detail. Attentive to detail and accuracy, performs quality work, continuously looks for improvements, owns/acts on problems, and seeks opportunities to increase effectiveness and efficiency.
Clearly exchanges thoughts, ideas and messages through written, verbal and non-verbal methods that promote an understanding with the target audience. Creates accurate and punctual reports, shares information and ideas with others in a timely manner. Listens carefully and attentively.

Time Travel Needed

TBC

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength

OUR BEHAVIORS

Think Big and Execute
Act With Urgency
Own It
Drive Continuous Improvement
Promote Transparent and Open Communication
Learn and Seek Out Development
Foster a Customer-First Mindset
Lead by Example

About The Team

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

Global Intelligent Automations Specialist (Artificial Intelligence)