You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job description (heading) / Description du poste (titre)

The Agency Engagement Analyst will be responsible for the planning, execution, and evaluation of engagement initiatives aimed at strengthening relationships with Sun Life advisors and field managers. This role will drive the execution of programs, events, and communication strategies designed to enhance advisor performance, motivation, and overall engagement with the brand. Overall objective is to improve activity ratio on a monthly basis, number of medallions every quarter, Macaulay Members and MDRT every year.

Preferred skills (heading) / Compétences particulières (titre)

Experience in event planning or corporate communications.
Proficient in Microsoft Excel and reports handling
Knowledge of the insurance industry or financial services.

Qualifications (heading) / Compétences (titre)

Bachelor's degree in Business, Marketing, Communications, or a related field.
At least 2-3 years of experience in a similar role, preferably in a financial services, insurance, or sales-driven environment.
Strong project management skills, with the ability to execute multiple tasks in a fast-paced environment.
Excellent communication and interpersonal skills, with the ability to engage and build relationships with diverse groups.
Proficient in Microsoft Office (Excel, PowerPoint, Word) and experience with data analysis and reporting tools.
Detail-oriented, proactive, and capable of managing competing priorities effectively.

Responsibilities (heading) / Responsabilités (titre)

Program Execution: Assist in the development, planning, and delivery of engagement programs and activities for Sun Life advisors, ensuring alignment with organizational goals.
Event Coordination: Organize and coordinate events such as sales rallies, kick offs, recognition activities, and any other form of engaging events to foster a collaborative and high-performance culture.
Advisor Communication: Develop and deliver clear, engaging, and impactful communication to advisors about ongoing and upcoming engagement initiatives.
Performance Monitoring: Track the effectiveness of engagement activities by gathering feedback, conducting surveys, and analyzing program results to improve future initiatives.
Cross-Department Collaboration: Work closely with other internal teams (e.g., Marketing, AMT, Training, Purchasing, etc ) to support the successful delivery of engagement campaigns and initiatives. -
Recognition & Motivation: Help drive advisor recognition programs to celebrate achievements, milestones, and performance excellence.
Reporting & Analytics: Provide regular reports and insights on advisor engagement trends and key metrics, offering recommendations for future improvements.

Job Category:

Channel Management

Posting End Date:

30/05/2026

Agency Engagement Associate