SaaS Expertise, Leadership, Problem-solving, Technical Support

Ms Office, Capacity Planning, People Management, Forecasting, BPO Contact Center Industry, Wfm

Excel, Microsoft Office, SAP, Oracle, Credit risk assessment, Accounts Receivable, Jd Edwards, Financial Controls, Credit Management, Financial statement analysis, ERP systems, Powerpoint, Team Leadership, Collections software

, Team Lead Experience, Project Management Skills, People-Management Skills, English Communication Skills

KPI tools, Coaching, Communication, Process improvement, Negotiation Skills, Performance management

Microsoft Office, Communication Skills, Analytical Skills, Leadership