About The Job

About the Role

We are seeking an experienced Program Manager to lead a team of offshore data annotators. This is a hands-on leadership role

responsible for annotation quality, team throughput, and day-to-day operations of the labeling program. You will be the primary point of contact between the annotation team and the company's internal AI Team. - an American construction software company building an AI system that analyzes construction floor plans.

Requirements

Prior experience managing a team of remote data annotators or a similar task-based workforce
Strong written English communication skills – written reporting and communication are the primary interfaces with STACK
Familiarity with data annotation concepts and web-based labeling tools (experience with Roboflow is a plus)
Highly organized with the ability to track multiple workstreams and surface issues proactively
Experience with construction drawings, architecture, or CAD is a plus but not required

Ability to make sound judgment calls independently and escalate appropriately when needed

Must be available for a minimum of 2 hours of overlap with US business hours daily (specific window to be mutually agreed)

Training

The selected candidate will complete an onboarding period with the nternal team to learn annotation guidelines, tooling, and quality standards before assuming full supervisory

responsibility

Job Details

Employment Type: Full-Time Independent Contractor
Department: Customer Service/Support
Job Level: Manager
Experience: 6 Years

Required Skills

General Skills: Quality Assurance in Customer Service

Responsibilities

Primary Responsibilities

Supervise and coordinate a team of plan labelers, managing daily assignments and workload distribution
Monitor annotation quality through regular audits and enforce consistency with established guidelines
Track and report daily and weekly throughput metrics to stakeholders
Onboard and calibrate new annotators, ensuring quality standards are met before independent work begins
Identify and escalate annotation edge cases and guideline gaps to the team
Facilitate resolution of ambiguous labeling scenarios and communicate updated guidelines back to the team
Participate in periodic video calls with the internal team to review progress, discuss issues, and align on priorities

Salary & Benefits

Pay: Hourly, $ 9.00 – 10.00
Benefits:

Working Hours

Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 17:00

Additional Requirements

Tech Requirements: Windows or Mac
Language: English

About The Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.

Annotation Program Manager – Ai Training Data