Ms Excel, MS PowerPoint, Ms Office, Remote Desktop, Salesforce, Ms Outlook, Genesys Connect, Computer Applications, Managed Services monitoring, Sharepoint, Ms Word

Ms Excel, MS PowerPoint, Ms Office, Remote Desktop, Salesforce, Ms Outlook, Genesys Connect, Sharepoint, Ms Word

multifunction devices , Windows print spooler services, Printer and photocopier repairs, Remote desktop tools, IT ticketing systems, Technical Support, Queue Management, Level 2 Service Desk, Print driver configuration, Troubleshooting, Print management software

ticketing systems , Servicenow, Basic Networking Knowledge, Dns, Jira, Office 365, Itil, Ip Addressing, DHCP, Vpn, Azure, Windows 10, AWS, macOS troubleshooting, Freshservice, Active Directory, remote desktop technologies, Google Workspace, zendesk